HMEprovider.com has a network of over 3,000 community based providers nationwide. HMEprovider partners with this member network to connect consumers with a local medical equipment provider to assist with equipment and service needs.
HMEprovider.com has the opportunity to talk to hundreds of consumers across the country each week and it's always concerning to hear stories from people regarding the lack of true customer service and patient care the are provided. Our corporation has been in business for almost 25 years. Customer service has always been the number one focus of every division and every associate here. The customer service element is so ingrained in our culture and shared by so many of our provider partners that it's difficult to hear about people that don't share these same values.
Today HMEprovider.com was contacted by a consumer looking for some basic medical equipment. The HMEprovider.com network was quickly able to connect him with a local medical equipment expert to just down the road from him. The consumer contacted me and commented about the process he'd gone through in accessing our network. He then said "My conversations with your company have been very helpful. It's nice to know there is still a group of people that care about what they do". He then thanked for the courtesy.
Customer service is something we live and breathe and something we don't even consciously think about any more. I know the value of customer service is shared by our provider network. Even with all of the difficulties our medical equipment partners deal with from referral sources, reimbursement sources and the government, they continue on because they just want to take care of people.
Contact HMEprovider.com at 800-951-1213 to connect to a network of medical equipment providers with a focus on customer service.
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